Enterprise Communications Group (ECG)

Avaya offers a complete communications architecture that provides software, infrastructure and services to help enterprises stay nimble. The Avaya Communications Architecture helps enable enterprises to reduce costs, lower risk and grow revenue by providing solutions to business imperatives.

Avaya provides a single point of accountability for convergence that helps distributed and mobile global enterprises leverage their skills and core competencies. Our standards based solutions interoperate in today's multi vendor environments, providing the confidence and ability businesses need to reap business results as their environments evolve.

Avaya IP solutions allow you to decide when and where it makes sense for your enterprise to deploy IP telephony. You can IP enable your existing Avaya DEFINITY® Servers leveraging your current investments in Avaya technology or install a complete IP solution. These Avaya IP solution components can be combined, at your pace, to deliver a world-class solution to meet your business needs:

Avaya MultiVantage Communications Applications

This comprises of a set of software solutions for telephony, contact centers, messaging and unified communications
MultiVantage utilises a modular set of Media Servers and Media Gateways to manage a suite of software solutions
Communications devices (software based, digital and analogue) including SIP enabled devices
Avaya Integrated Management - a set of system and network management solutions to manage a converged network